COVID-19 UPDATE

Dear Patients:

We hope this letter finds you and your family in good health.

You may have heard that dental practices can open to routine care from Monday 8 June.

Our practice will be opening on that day but we just wanted to be clear that this will not be business as usual. The treatments you are offered may be different to those you received before, depending on staff and equipment available. It will take some time before services return to what you previously experienced as normal. Please be patient.

Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our surgery.
Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our practice follows infection control guidelines made by the governing bodies. We are up-to-date on new guidance that has been issued. We do this to make sure that our infection control procedures are current and adhere to recommendations.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

  • Our practice will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again at your appointment.
  • We have hand sanitiser that we will ask you to use when you enter the practice. You will also find some in the reception area and other places in the practice for you to use as needed.
  • We no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
  • Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.

We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

How you can help:

  • With the exception of children and patients with carers, patients should come alone
  • A distance of at least 2 metres must be observed if another patient is present in the dental practice
  • Payment should be made by card where possible
  • If you show symptoms following appointment booking, you should contact the practice by phone
  • Please do not arrive early to the practice. If necessary, you should wait outside the practice
  • Please do not arrive without an appointment

Sincerely,

The Dental Practice

Stockwell Lodge Medical Village

For further NHS and Government guidelines please CLICK HERE.

Welcome to The Dental Practice

We are a family friendly practice located on Rosedale Way next to LEX pharmacy  at Stockwell Lodge Medical Village.
We are proud to serve the community in Cheshunt, Broxbourne, Hoddesdon, Waltham Cross, Enfield and beyond.
98% of our patients say “It’s Easy to Book an Appointment,”
from a sample of 50 respondents. October 2019 Patient Survey.

01992 641414

For out of hours emergencies please call NHS 111

Local Community Links
– We are proud to be able to sponsor specialist Nurses at Isabel Hospice, and help them to care for people in our community, every day, throughout the year. Please visit their website for more details.
– The Dental Practice was delighted to present a talk on Oral Health to Year 1 pupils of our local school, Fairfields Nursery and Primary School.

This was part of the school’s science week and gave us a further opportunity to fulfil our remit to educate young children in the local community.

– Dementia and Autism – All our team at the dental practice – Dentists, Nurses and Reception Team have undergone training in understanding and supporting patients and families affected by dementia and autism.
The team has completed Dementia-Friendly Dentistry and recently attended an autism and dementia course at the Princess Alexandra Hospital.

Kids are getting half their sugar intake from soft drinks and unhealthy snacks. This all adds up to three times more sugar than they should be eating.

Click here to make a Sugar Smart choice.

Visit your dentist regularly, brush with flouride toothpaste twice daily;
source: Public Health, England

∗ Call us now on 01992 641414 ∗

Open Monday to Friday 0830-1730. Closed for lunch 1-2pm.
FREE PARKING and Disabled Access available.
Air-Conditioned surgery for your comfort.

Here you can find information about the services we provide, how to make an appointment and who to contact for further information or assistance. You can check one of the following sections to find the information you need:

The Dental Team          Services Available          Appointments

Urgent Treatment and Out of Hours Care          Your Rights and Responsibilities

Useful Contacts          Testimonials          Oral Health          Children’s Dentistry

The Dental Practice is registered with
the Care Quality Commission as a provider of dental services.
Our dentists, nurses and receptionists will always aim to provide you with a high standard of care and service

.1--CQC-Regulated-by-PURPLE-135px

The Dental Practice is fully compliant with Care Quality Commission (CQC) regulations.

GDPR guidelines, click here:

Data Protection for Patients